Let’s be honest. You have a fantastic idea for an app or a website, but making it feel right for your users is a whole different ball game. You’ve heard the terms “UI” and “UX” thrown around, and you know they’re important. A great user experience can make customers fall in love with your brand, while a bad one can send them running to your competitors. That’s why the decision to hire UI/UX designers is one of the most important you’ll make for your business.
But where do you even start? The digital landscape is packed with designers, and it can feel impossible to know who has the right stuff. You need someone who doesn’t just make things look pretty, but who truly understands your users and your business goals.
That’s where we come in. At Scalexprt, we live and breathe this stuff. We’re here to be your friendly guide through the process, making it simple and, dare we say, even enjoyable to hire UI/UX designers who will elevate your brand.
First, Let’s Talk UI vs. UX (in Plain English)
It’s easy to get these two mixed up, but understanding the difference is key to hiring the right person.
Imagine you’re building a house.
UX (User Experience) Design is the Architect.
The UX designer is obsessed with the feeling and flow of the house. They ask the big questions: Is the layout logical? Can you easily get from the kitchen to the dining room? Is there enough light? They conduct research, create blueprints (wireframes), and build models (prototypes) to ensure the house is livable and meets the family’s needs.
UI (User Interface) Design is the Interior Designer.
The UI designer takes those blueprints and brings them to life with style and personality. They choose the color palettes, the furniture, the light fixtures, and all the little details that make the house visually stunning and a joy to be in. They focus on the look and feel of every button, icon, and screen you interact with.
Sometimes, you’ll find a magical individual who can do both. For bigger projects, you might want to hire UI/UX designers who specialize in each area.
Step 1: What Do You Actually Need? (The Soul-Searching Part)
Before you even think about posting a job, grab a coffee and have an honest chat with your team. Rushing into the hiring process without a clear plan is a common mistake. Ask yourselves:
- What’s the main thing we’re trying to achieve with this design? Are we building something new, fixing something broken, or trying to get more people to click that “buy” button?
- Who are we building this for? Let’s get specific about our ideal user.
- What’s the full scope? What are the absolute must-have features
- What’s our budget and timeline? This will help you decide if you need a freelancer for a short-term project or a full-time designer for the long haul.
Getting clear on these points is your secret weapon to attract and hire UI/UX designers who are a perfect match.
Step 2: Your Bat-Signal: Crafting a Job Post That Attracts Heroes
Think of your job description as an invitation, not just a list of demands. You want to attract designers who are genuinely excited about your project. A generic post will get you generic replies.
Be Specific with the Title:
Instead of “Designer,” try “Lead UX/UI Designer for a Health & Wellness App.”
Tell a Story:
Briefly explain your company’s mission and what makes it a great place to work. Culture fit is just as important as technical skill.
Outline the Mission:
Clearly describe the responsibilities and the impact their work will have.
List Your Must-Haves:
Be clear about essential skills (like being fluent in Figma or Sketch) and soft skills (like being a great communicator and problem-solver).
Step 3: Where Do These Mythical Designers Hang Out?
Okay, you know who you need. Now, where to find them?
Portfolio Platforms (Dribbble, Behance):
These are like art galleries for designers. They are fantastic for getting a quick visual sense of a designer’s style and quality.
Freelance Marketplaces (Upwork, Toptal):
Great for finding talent for specific projects. Platforms like Toptal have a rigorous vetting process, while others offer a wider range of experience levels and price points.
Professional Networks (LinkedIn):
A go-to for finding experienced professionals and getting trusted referrals from your network.
Specialized Hiring Partners (That’s Us, Scalexprt!):
If you want to skip the endless scrolling and guesswork, a partner like Scalexprt is your best bet. We’ve already done the hard work of vetting and curating a network of top-tier UI/UX talent. When you need to hire UI/UX designers who are proven and reliable, we connect you directly with the best, saving you time, money, and stress.
Step 4: Don’t Just Look at the Pretty Pictures: How to Really Read a Portfolio
A portfolio is more than just a collection of nice-looking screens; it’s a window into a designer’s brain. A common pitfall is focusing too much on aesthetics instead of process. Here’s what to look for:
Problem-Solving Stories (Case Studies):
The best portfolios don’t just show the final product. They walk you through the entire journey. Look for case studies that explain the initial problem, the research conducted, the different solutions explored, and the final outcome.
The “Why” Behind the “What”:
Can the designer explain why they made certain decisions? Look for evidence of user testing, wireframes, and prototypes. This shows they are focused on solving real user problems.
Measurable Impact:
Do they talk about results? A great designer can connect their work to business goals, like an increase in user engagement or a higher conversion rate.
Step 5: The Coffee Chat: Talking to Your Potential Designer
The interview should feel more like a conversation than an interrogation. This is your chance to see if your personalities and work styles click. Go beyond the resume and ask questions that spark real discussion.
Here are a few conversation starters:
- “Tell me about a design project you’re really proud of. What was the journey like?”
- “How do you like to get feedback on your work?”
- “Walk me through a time you faced a tricky design challenge. How did you figure it out?”
- “How do you balance what the user needs with what the business wants?”
- Consider a short, collaborative whiteboard challenge to see how they think on their feet.
Ready to Find Your Perfect Design Partner?
Choosing to hire UI/UX designers is a huge step towards creating digital products that people will love and that will drive your business forward.[16] It can feel like a lot, but by following these steps, you’re already well on your way to making a fantastic hire.
And remember, you don’t have to do it alone. If you’re ready to connect with elite, pre-vetted design talent without the usual hiring headaches, Scalexprt is here for you. Let us help you hire the UI/UX designer who will turn your vision into a beautiful, functional reality.
Scalexprt connects you with the world’s top, pre-vetted UI/UX designers, making it simple to build the expert team your vision deserves.
Frequently Asked Questions (FAQs) About Hiring UI/UX Designers
Here are some common questions business owners and managers have when they decide it’s time to find the right design talent.
What's the real difference between UI and UX, and who should I hire first?
If you can only hire one person to start, prioritize the UX designer. A product that is well-thought-out but looks average is more likely to succeed than a beautiful product that is confusing to use. Ideally, you'll eventually have both, or find a skilled "UI/UX Designer" who is proficient in both areas
How much does it cost to hire a UI/UX designer?
Freelancers: Rates can range from $20 per hour for a beginner to over $150 per hour for a senior expert. This is often a cost-effective option for specific, short-term projects.
Agencies: An agency might charge anywhere from $50 to over $200 per hour, or work on a per-project basis which could range from $5,000 for a simple site to over $50,000 for a complex app.
Full-Time (In-House): A salaried designer offers deep brand immersion but comes with higher costs, including benefits and overhead.
Remember, with design, you often get what you pay for. A cheap hire might seem like a good deal but could cost you more in the long run if the work needs to be redone.
Should I hire a freelancer or a full-time designer?
Hire a freelancer if: You have a specific, well-defined project (like a website redesign), a limited budget, or need specialized skills for a short period. Freelancers offer great flexibility.
Hire a full-time designer if: You have ongoing, long-term design needs, want someone deeply embedded in your company culture, and require consistent work on a core product.
What are the most important questions to ask in an interview?
"Walk me through a project in your portfolio you're proud of."
"How do you handle feedback or criticism from a non-designer?"
"How do you balance the user's needs with the company's business goals?"
"Tell me about a time a design project didn't go as planned and what you learned from it.
What's the difference between using a platform like Upwork and a service like Scalexprt?
A specialized hiring partner like Scalexprt curates and pre-vets talent for you. We do the rigorous screening upfront, so you are only connected with elite, proven professionals. This saves you an immense amount of time and dramatically reduces the risk of making a bad hire, allowing you to hire a UI/UX designer with confidence and speed.




